Delivery & Returns

Delivery

  • Delivery to mainland UK address is FREE for all orders over £50.
  • Delivery to mainland UK addresses is £2.50 for orders under £50.
  • For delivery to non-mainland UK and European destinations, please contact us for a postage quote. Some international postage rates can be calculated automatically, please add the items you require to the basket and enter your delivery location for a quote.


Please see the delivery estimate on specific product pages for an indication of UK delivery times. Most deliveries will require a signature on receipt.

Returns

If you are unhappy with your purchase for any reason you can return it to us with the original packaging in an unused condition within 14 days for a full refund, excluding postage costs unless the item is faulty (UK returns only).

A return authorisation number is required for all returns, please contact us for this information if you would like to make a return. Please do not return any items to our registered address. Any items returned to the incorrect address, in an unsaleable condition or without a valid return authorisation number may be returned to sender.

See our Terms and Conditions pages for more information.

Payment options

We accept all Mastercard and Visa debit and credit cards for online payment. Payment can also be made by cheque or bank transfer. If you would like to pay by cheque or bank transfer, please register on the website and select 'pro forma invoice' as the payment method on the checkout. You will then be able to download a PDF invoice with instructions for payment. Goods will be dispatched once payment has been received in full.