Delivery & Returns

Delivery

  • Delivery to all UK addresses, including Northern Ireland, is FREE for all orders over £50.
  • Delivery to all UK addresses is £4.50 for orders under £50 (£3.75 exc VAT).
  • For delivery to European destinations, please add items to your basket and enter a delivery location to receive a shipping quote. It may be necessary to email us for a quote for some items where a charge cannot be automatically calculated.

Please see the delivery estimate on specific product pages for an indication of UK delivery times. Most deliveries will require a signature on receipt.

Returns

If you are unhappy with your purchase for any reason you can return it to us with the original packaging in an unused condition within 14 days for a full refund, excluding postage costs unless the item is faulty (UK returns only).

A return authorisation number is required for all returns, please contact us for this information if you would like to make a return. Please do not return any items to our registered address. Any items returned to the incorrect address, in an unsaleable condition or without a valid return authorisation number may be returned to sender.

See our Terms and Conditions pages for more information.

Payment options

We accept all Mastercard and Visa debit and credit cards for online payment. Payment can also be made by cheque or bank transfer. If you would like to pay by cheque or bank transfer, please register on the website and select 'pro forma invoice' as the payment method on the checkout. You will then be able to download a PDF invoice with instructions for payment. Goods will be dispatched once payment has been received in full.