Shipping Costs

  • Delivery to all mainland UK addresses, excluding Northern Ireland and Scottish Highlands and Islands, is FREE for all orders over £75.
  • Delivery to all mainland UK addresses, excluding Northern Ireland and Scottish Highlands and Islands, is £6.00 for orders under £75 (£5.00 exc VAT).
  • For delivery to European destinations, please add items to your basket and enter a delivery location to receive a shipping quote. It may be necessary to email us for a quote for some items where a charge cannot be automatically calculated. Please note, any taxes and duties levied by the recipient country may be charged and are payable in full by the customer.
  • For oversize or special order products, an additional shipping and / or restocking charge may apply, however we will inform you if this is the case prior to fulfilment of the order.

Please see the delivery estimate on specific product pages for an indication of UK delivery times. Most deliveries will require a signature on receipt.

Returns

If you are unhappy with your purchase for any reason you can return it to us with the original packaging in an unused condition within 14 days for a full refund, excluding postage costs unless the item is faulty (UK returns only).

A return authorisation is required for all returns, please contact us for this information if you would like to make a return. Please do not return any items to our registered address. Any items returned to the incorrect address, in an unsaleable condition or without a valid return authorisation number may be returned to sender.

See our Terms and Conditions pages for more information.

Faulty items / damaged goods

All claims for goods damaged by courier or Royal Mail, or faulty items / missing parts, must be made within 3 days of receipt of order. Please retain all packaging otherwise we may not be able to process your claim.

Payment options

We accept all Mastercard and Visa debit and credit cards for online payment. Payment can also be made by cheque or bank transfer. If you would like to pay by cheque or bank transfer, please register on the website and select 'pro forma invoice' as the payment method on the checkout. You will then be able to download a PDF invoice with instructions for payment. Goods will be dispatched once payment has been received in full.