![](https://cdn11.bigcommerce.com/s-aw6hetyvsy/images/stencil/original/image-manager/request-a-custom-quote-350.jpg?t=1667387252)
![](https://cdn11.bigcommerce.com/s-aw6hetyvsy/images/stencil/original/image-manager/realcare-baby-title-banner-2.jpg?t=1667394509)
![](https://cdn11.bigcommerce.com/s-aw6hetyvsy/images/stencil/original/image-manager/request-a-custom-quote-last-image.jpg?t=1667386876)
Troubleshooting
Head Support and Rough Handling Sensitivity
Are you concerned that the baby is triggering excesive head supports or rough handling events? Click the button below for a guide on how you can test the head support and rough handling sensors to see if they are within product specifications.
![](https://cdn11.bigcommerce.com/s-aw6hetyvsy/images/stencil/original/image-manager/realcare-baby-head-support-and-rough-handling-sensitivty.jpg?t=1669636052)